When you’re a non-profit, even a small one, it helps to stay organized. At M2W2, we use software to stay on top of day-to-day tasks, connect as a team, track the progress of program participants, and even plan and carry out wider objectives. When we created our strategic plan, we recognized the importance of systems and software, and set goals to ensure we are making the most of these tools.
One valuable tool is our case management software. Thanks to donors like First West Foundation and others, we have funds to run a database that helps program staff collaborate efficiently and effectively.
With busy caseloads and meetings throughout Greater Vancouver and the Fraser Valley, our program team uses a secure database to manage cases in our No One Leaves Alone (NOLA) community reintegration program, from application to completion. Each Program Leader records their daily interactions with participants and keeps notes about volunteer involvement, areas of support (i.e., housing, health, employment, education, and relationships), and more.
Glenn Burchart, Program Director, described the value of this system, saying, “Our case management software helps us at every level, giving us quick snapshots of participant interactions and data that we can share with organizational stakeholders.”
The software also maintains participant statistics and demographic information. This helps us ensure our programs are reaching those who need them, and that no one is left behind.
The purpose of NOLA is to walk with people after prison and help them successfully reintegrate into the community. As of March 2023, we have 97 active participants in NOLA. Thanks to our case management software, we can stay apprised of everyone’s progress and use our time and resources where they are needed most.